FAQ
What are shoe charms?
Our shoe charms are small decorative accessories designed to fit into the holes of Crocs shoes, allowing you to personalize and customize your footwear.
How do I attach charms to my Crocs?
To attach our shoe charms to your Crocs, simply position the charm over the desired hole and gently but firmly press the charm's stem through the hole until it clicks into place.
How do I remove charms from my Crocs?
To remove shoe charms from your Crocs, hold the shoe securely with one hand, grip the charm with the other hand, and gently twist and wiggle the charm while pulling it away from the hole.
How should I care for my shoe charms?
To keep your shoe charms in good condition, clean them with a damp cloth and mild soap if necessary. Avoid exposing them to harsh chemicals, extreme heat, or direct sunlight for extended periods. Store them in a cool, dry place when not in use.
Can I create my own bundle?
Yes, you can create your own custom bundle by selecting the charms you'd like to include. Simply browse our collection and add your desired charms to your cart.
How long will it take for my order to be shipped?
Orders are typically processed and shipped within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information.
What is your return policy?
We accept returns of unused, unopened Jibbitz charms within 14 days of purchase. For more information, please visit our Return Policy page.
Do you ship internationally?
Yes, we ship our Jibbitz charms worldwide. Shipping rates and delivery times may vary depending on the destination.
Can I use your shoe charms on other types of footwear?
While our charms are designed specifically for Crocs, they may also fit other shoes with similar hole patterns. However, we cannot guarantee compatibility or proper fit with non-Crocs footwear.
How often do you add new charms to your store?
We regularly update our inventory with new and unique charms to ensure that you always have access to the latest styles and designs. Be sure to sign up for our newsletter and follow us on social media to stay updated on new arrivals and promotions.